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The SIT20322 Certificate II in Hospitality, reflects the role of individuals, who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

At present, there are no occupational licensing, specific legislative or certification requirements which applies to this qualification.

This course is delivered by Pegasus International College (PIC), Vietnam through a partnership agreement with KW Education Pty Ltd trading as Pegasus UniCollege RTO 31984, (PUC). It is delivered and assessed entirely in English, with most units having online support.

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Stream Qualification Duration Advantages
Hospitality SIT20322

Certificate II in Hospitality

6 months from September or March
  • Language of delivery: wholly delivered in English
  • Australian National Qualification, recognized globally
  • Modern education environment with international standards
  • Practical work accounts for 70% of the course program
  • Job placement upon graduation is guaranteed for the successful students


Delivery Period 6 months from September or March, including internship, public holidays and term breaks.
Suitable for Pre-employment students who have completed Year 12 and want to further develop their hospitality skills and knowledge;
Individuals with minimal work experience but would like to develop their skills and knowledge to enhance their employment opportunities and/or would like to further their study in the Hospitality and Tourism areas;
Individuals who may possess meaningful experience in a range of hospitality areas but seek to further develop their skills across a wide range of Hospitality functions.
Entry This course is open to Individuals from Vietnam or from other countries, who demonstrate an English proficiency level of CEFR B2 [IELTS 5.0 or equivalent], are at least 18 years of age and have satisfactorily completed Year 12 or equivalent.
All applicants will be interviewed as part of the entry procedure.
Work opportunity The SIT20322 Certificate II in Hospitality, covers the skills and knowledge that provides a pathway to work in organizations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, food and beverage and gaming.
Possible job titles relevant to this qualification include espresso coffee machine operator, food and beverage attendant, bar attendant, café attendant, catering assistant, food and beverage attendant, porter.
Total training hours 756 comprised of 173 classroom hours (18 hours per week of lectures, tutorials, practical and simulated sessions) and 552 hours self-study [revision of in-class materials, additional study and research] and an Internship of at least 12 weeks.
Class size Classes size is limited to about 20 students.
Internship The internship at a 4 or 5 star rated hotel or resort is undertaken towards the end of the course and is an integral part of the qualification. Interns may be paid but is not guaranteed. The College will match the most suitable internship against the results, skills and interests of the student. Overseas internships may be possible but not guaranteed. Visa conditions apply.
Scholarships Scholarships are available for suitable candidates. Prospective students seeking a scholarship should make a separate application for consideration. Scholarships are determined on merit and/or financial need. All scholarship applicants will be interviewed.
Fees Please consult with Student Services for fees and instalments. College uniform [including vest and jacket] are additional as are text books [where required] and personal stationery.
Further study pathway Student may go on to enroll in the 1-year SIT30722 Certificate III in Hospitality upon successfully completing the SIT20322 Certificate II in Hospitality. Full credit transfer will be given, thereby completing the SIT30722 Certificate III in Hospitality with only 6 months of further study.
Student may go on to enroll in the 2-year SIT60322 Advanced Diploma of Hospitality Management upon successfully completing the SIT30722 Certificate III in Commercial Cookery. Full credit transfer will be given, thereby completing the SIT60322 Advanced Diploma of Hospitality Management with only one year of further study.
This can be followed with a top-up degree – the Bachelor of Hospitality Management [or an equivalent degree such as Bachelor of Business] – this can be undertaken with a Pegasus university partner or college partner or other international university. The duration of this further study may be up to 2 years, depending on the university and/or country. Unless Pegasus has a specific articulation or credit transfer arrangement with the partner, application to study may be based on merit.


(*) To graduate with the SIT20322 Certificate II in Hospitality, a minimum of 12 units must be completed [6 core units, plus 6 elective units]. At the time of publication the course consists of a total of 12 units. Please be advised that Pegasus reserves the right to offer different units due to operational circumstances.

BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customer
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITXFSA001 Use hygienic practices for food safety
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB010 Prepare and serve cocktails
  • Intake at Da Nang campus: March, September  
  • Hotline: 023 6730 1555
  • Admission period at Hanoi campus: March and September Intake
  • Hotline: 024 7304 1555