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1. INTRODUCTION

To satisfy the demand for training in hotels and resorts, Pegasus International College offers specific courses for Heads of Department and Hotel Supervisors in training their staff.

This course has been successfully presented in several hotels such as May De Ville Hotel Hanoi, Anna Mandara Hotel Ninh Binh and Grand Tourane Danang. The course provides the Heads of Department with the necessary skills to actively and effectively train their employees.

The Train the Trainer course helps heads of department to shape their own signature in training, with latest teaching methods and facilities.

StreamQualificationDurationAdvantages
Train the TrainerCertificate of Completion in Train the Trainer issued by Pegasus International College, having national validity40h
  • Language of delivery and assessment: Vietnamese
  • International standard facilities and equipment in a modern learning environment
  • Teachers are experts in the hospitality industry
  • Curriculum and duration can be customized according to the client’s needs

2. COURSE OUTLINE

The course is for:
  • Trainers wanting to improve their training skills
  • Supervisors, heads of hotel department
Duration
  • 40h
  • Curriculum and duration can be customized according to the client’s needs
Curriculum
  • Exclusively designed by Pegasus International College
  • Closely follows the Vietnam Tourism Occupation Standards (VTOS) and ASEAN standards
Qualification
  • Certification of Completion in Train the Trainer course issued by Pegasus International College, having national validity

3. TRAINING CONTENT

Module 1Training at the hotel according to competency standards
Module 2Employee’s learning cycle
Module 3Usage of competency standards in training
Module 4Vocational skills training structure
Module 5Usage of questions in training
Module 6Vocational theory training structure
Module 7Use training aids and methods
Module 8Practical implementation programs
Total duration·         40 hours