Professional Development Programmes

Spa Receptionist

Introduction

Introduction

1. INTRODUCTION

SPA and Skin care” has become indispensable to the hospitality industry. Having “Spa and Skin Care” service in place helps the hotels meet the needs of a comprehensive customer experience, upgrading the service quality standards, so that it will bring a significant source of revenue for the hotel.

Understanding the recruitment needs of hotels, Pegasus International College has designed the program “Spa and Skin Care” from basic to advanced, for therapists to Spa business owners, according to international standards. Courses provide learners with the latest knowledge in the field of Spa and Skin Care in the globe and Vietnam.

The Spa Receptionist course provides an overview of Spa with basic skincare techniques. Especially, functional English is integrated into the curriculum, helping students easily communicate with customers from many different countries.

Stream	SPA receptionist
Qualification	Certification of completion of the course, issued by Pegasus International College (National validity)
Duration	90 hours
Advantages	Language of instruction: Vietnamese More than 90% program is practical training International standard facilities and equipment in a modern learning environment Students have the opportunity to practice at famous Spa facilities during their studies Student are able to work immediately upon graduation

2. COURSE OUTLINE

The course is for:	Secondary and High school graduates Young people want to become Spa Consultants Spa professionals who want to improve their client consulting skills and knowledge of Spa and Skin Care products
Trainers	Trainers are industry experts currently working at Pegasus International College with extensive teaching experience
Duration	90 hours
Certificate	Certification of course completion issued by Pegasus International College (National validity)

3. TRAINING CONTENT

Module 1: Spa and Spa receptionist

Module 2: Spa equipment and products

Module 3: Massage treatments

Module 4: Skin care treatments

Module 5: Communication to customers (in Vietnamese and English)

Module 6: Spa menu and customer relationship marketing (CRM)

Module 7: Hospitality ENGLISH is integrated into the curriculum